Pick the plan that fits your team today. Every price is upfront, and paying annually saves you up to 10% off the standard annual price.
300Save 10% off the standard annual price
Includes 3 users · + KWD 8 a month for each extra user
Bring your conversations, customers and team into one place, and add automation and AI when you need them.
700Save 7% off the standard annual price
Includes 10 users · + KWD 8 a month for each extra user
Everything in Starter, plus automation, AI and campaigns — to turn more opportunities into sales.
Includes 20 users · + KWD 5 a month for each extra user
Deeper enterprise control, advanced integrations, and the security and flexibility large teams and sensitive operations need.
Our team runs your campaigns on Facebook, Instagram and WhatsApp and connects them to the platform, so you know which ad actually brought a sale.
Every feature is explained — hover the (i) beside its name to see exactly what it does. Key features show first; choose “All features” to see the full table.
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| Usage | |||
| Number of usersThree on Starter, ten on Business | 3, then $25 per user | 10, then $25 per user | 20, then KWD 5 per user |
| Contacts and companiesA full file on every customer | Unlimited | Unlimited | Unlimited |
| AI creditsYour monthly AI allowance | 5,000 credits / month | 20,000 credits / month | 40,000+ credits / month |
| Channels and conversations | |||
| Unified inboxEvery channel in one screen | All channels | All channels | All channels |
| Official WhatsApp (Meta Cloud API)A verified number, no ban risk | Included | Included | Included + priority verification |
| Internal chat roomsTeam talk beside the customer thread | Included | Included | Included |
| Automation and AI | |||
| Flow+ — the visual flow builder31 node types, no code | — | 31 node types | 31 node types + multiple flows |
| Captain — the AI assistantAnswers from knowledge you approve | — | Included | Included + bespoke setup |
| Assistant guardrailsYou set its limits | — | Included | Included + extended guardrails |
| Assistant training documentsThe sources it reads from | — | Up to 200 documents | Up to 500 documents |
| Voice replies in Arabic dialectsVoice notes that sound human | — | Included | Included |
| MCP servers and custom toolsExtend it with your own systems | — | — | Included (beta) |
| Sales and collection | |||
| Deal pipelineTrack opportunities to close | One pipeline | One pipeline | Multiple pipelines |
| Invoices and collectionFrom invoice to payment | — | Included | Included + recurring invoices |
| Payment links in the conversationMoyasar · Tabby · Tamara · Stripe | — | Included | Included |
| Tasks and remindersFollow-ups that do not slip | Included | Included | Included + task reporting |
| Scheduled messagesSend at the right moment | Included | Included | Included |
| Ads and marketing | |||
| Click-to-WhatsApp ads (CTWA)With the click ID on every conversation | Included | Included | Included |
| Conversions sent to Meta (CLID)Conversions API — your ads learn from buyers | — | Ads + direct | Ads + direct |
| Campaigns and Meta templatesApproved broadcasts | Templates only | Included | Included |
| AI Instagram campaignWin back the ones who went quiet | — | Included | Included |
| Missed conversations viewOpportunities lost to silence | Included | Included | Included |
| Team and governance | |||
| Auto-assignment and agent capacityA fair load across the team | Automatic assignment | Automatic assignment | Capacity-based + exceptions |
| Custom roles and permissionsPrecise permissions per role | Standard roles | Standard roles | Fully custom roles |
| SLA policiesA measurable time commitment | — | — | Included + compliance report |
| Full audit logWho changed what, and when | — | — | Included |
| Reporting and knowledge | |||
| Eleven reportsMeasurement, not impressions | All reports | All reports | All reports |
| Multilingual help centreServes customers, feeds the assistant | — | Included | Included |
| Integrations and support | |||
| More than 19 integrationsYour tools, connected in one place | — | The ready integrations | All integrations + bespoke |
| Webhooks and APIBuild your own integrations | — | Webhooks + API | Webhooks + API |
| Setup and launchWe hand it over ready | WhatsApp number activation | Help from the onboarding team | A dedicated account manager |
| Technical supportArabic, and live | Arabic chat support | Live Arabic support | Priority support |
We compared the Business plan with the two closest platforms on the market, at their published prices on 30 September 2026, in US dollars per year. With us you pay for users only — not for how many customers you have or how much you talk to them.
From 3 staff to 20. Business includes 10 users; Wati Pro includes 5.
CRM+ Business
Wati Pro
The same team, and ten times as many people messaged each month.
CRM+ Business
respond.io Growth
The discount is measured against the standard annual price: Starter is KWD 270 instead of 300 and Business KWD 650 instead of 700 — 10% off Starter and 7% off Business, and the final figure appears as soon as you switch to “Annual”. Enterprise is a bespoke plan priced on your team size, agreed at quotation.
Starter is for small teams that want their conversations, customers and team in one place: a unified inbox, official WhatsApp, contacts, a deals pipeline, tasks and click-to-WhatsApp ad tracking, for three users. Business adds automation and AI (Captain and Flow+), WhatsApp campaigns, invoices and payment links, conversions sent to Meta, integrations, webhooks and API, for ten users. You can move from Starter to Business at any time without losing any data.
Yes — you can move between plans as your team's needs change, and support will handle the switch without interrupting your work.
No. Prices follow your company’s location and legal entity, not the country you browse from. This page shows your country’s prices automatically based on your location, and at signup we verify your commercial registration, registered address and the country the invoice is issued to, and apply that country’s price.
An add-on you choose at signup with any plan, for a one-time fee of KWD 150 or the equivalent in your currency. Our team creates and manages your Meta campaigns, handles targeting and optimisation, and connects the Pixel and click ID (CLID) to the platform. The ad budget itself is paid to Meta directly and is not part of the service fee.
No. The discount is for annual billing only. The monthly price is the standard annual price divided by twelve — Business, for example, is KWD 58 a month, or KWD 650 a year instead of 700.
Yes, prices include VAT. In Saudi Arabia and Egypt the price shown includes 15% and 14% respectively, with the pre-tax price beneath it, and a tax e-invoice is issued. Everywhere else the invoice is issued as an export of services at a zero VAT rate. If your country requires tax to be withheld from the payment, the amount is added on top so that the full subscription price reaches us.
Pick your plan and start unifying conversations and tightening up your sales follow-up.
